Screen shot of USPS Tracking Sticker

Do not engage!

Please be aware of the smishing scam that has become prevalent recently. Victims receive a text message containing a link that directs them to a page similar to what is shown here. USPS has posted a warning about this scam, including proper reporting instructions. Please see the excerpt below, or read the full notice here.

A Message from USPS:

The Postal Service offers tools to track specific packages, but customers are required to either register online, or initiate a text message, and provide a tracking number. USPS will not send customers text messages or e-mails without a customer first requesting the service with a tracking number, and it will NOT contain a link. So, if you did not initiate the tracking request for a specific package directly from USPS and it contains a link: don’t click the link!

How to report USPS related SMISHING:

To report USPS related smishing, send an email to spam@uspis.gov.
• Without clicking on the web link, copy the body of the suspicious text message and paste into a new email.
• Provide your name in the email, and also attach a screenshot of the text message showing the phone number of the sender and the date sent.
• Include any relevant details in your email, for example: if you clicked the link, if you lost money, if you provided any personal information, or if you experienced any impacts to your credit or person.
• The Postal Inspection Service will contact you if more information is needed.

Complaints of non-USPS related smishing can also be sent to any of the following law enforcement partners of the U.S. Postal Inspection Service:

• The Federal Trade Commission at ftc.gov/complaint.
• The Federal Bureau of Investigation’s (FBI), Internet Crime Complaint Center (ic3) at https://www.ic3.gov/complaint