Join Our Team

Secure Online Banking Login

Find an ATM

eZCardinfo.com

Why Nebraska Energy Federal Credit Union ?

Our success is due in large part to our exceptional employees. It's a great place to work. We take pride in our employees and their ability to deliver exceptional member service. Always going the extra mile. They know our members by name. The development of these professional relationships provides our employees a better understanding of the products and services that will benefit members. Nebraska Energy Federal Credit Union has built a solid reputation as a strong, competitive leader in the credit union industry. We operate each day in a member-focused, team based environment.

Nebraska Energy Federal Credit Union is an Equal Opportunity Employer.

We offer employees:

Competitive compensation and benefits package
Medical and life insurance coverage
Flexible spending accounts
Paid vacation and medical leave program
Matching 401(k) retirement plan
......and more

Member Service Representative

The Nebraska Energy Federal Credit Union is looking for an energetic individual to fill a Member Service Representative position. This position provides member service in an expedient, accurate and courteous manner while answering member questions and requests.

Primary responsibilities are:

Performs transactional duties in person and over the phone for members
Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc.
Provides new members with all necessary information on membership
Ability to resolve issues and determine the best solution to meet the member’s needs.
Provide informed, prompt, professional and accurate service, and support to all members by responding to e-mail and phone messages
Develop, maintain, and demonstrate a working knowledge of credit union products.
Sustain confidentiality of members information

Qualifications and Skills:

Ability to work as a critical member of a team
Strong organizational skills, attention to detail and the ability to build rapport
Positive attitude and excellent customer service required
Must be able to multi-task in a fast-paced environment and be proficient in Microsoft Word and Excel

This is a full-time position working Monday – Friday 8am-5pm. Salary commensurate with experience. We offer benefits, which include, health insurance, retirement benefits, vacation, and sick leave, short- and long-term disability. Potential candidates may email cover letter and resume to smartin@ne-fcu.org.

EOE

Join Our Team as a Universal Loan Officer!

Nebraska Energy Federal Credit Union is seeking a dynamic and versatile Universal Loan Officer to join our growing team. This is a unique opportunity for an individual who is passionate about helping people achieve their financial goals.

About the Role:

As a Universal Loan Officer, you will be a key point of contact for our members, guiding them through the entire lending process. You will be responsible for originating a wide range of loan products, including Consumer lending, Home Makeover (HMO) and Home Equity Line of Credit (HELOC) loans. This role develops the knowledge and maintains the ability to cross sell “all” credit union products/services to provide financial needs for new and current members.

Key Responsibilities:

Maintain the ability to conduct interview processing; gathering; gathering background information for all product applications through multiple channels while maintaining member confidentiality.
Conduct comprehensive interviews with applicants to gather financial information and assess their needs.
Provide expert financial counseling and advise applicants on the best loan options for their unique situation.
Prepare and submit accurate loan files, ensuring all documentation is complete and compliant with state and federal regulations.
Manage a pipeline of loans from application to closing, providing continuous communication and support to applicants.
Cross-sell other financial products and services to meet the full range of a customer's needs.

Qualifications and Skills:

Previous experience in a financial institution/sales experience preferred, with a focus on lending.
Excellent interpersonal and communication skills, with a proven ability to build trust and rapport with clients.
Highly organized with meticulous attention to detail.
Goal-oriented, with a high level of sales and service drive.
Ability to work independently and as part of a team in a fast-paced, professional environment.
A positive attitude and a passion for delivering exceptional customer experience.

This is a full-time position working Monday – Friday 8am-5pm. We offer benefits, which include health insurance, retirement benefits, vacation, and sick leave, short- and long-term disability. Potential candidates may email cover letter and resume to
smartin@ne-fcu.org.

EOE