Another benefit of having an NEFCU checking account!

Identity Theft Detection and Recovery Services at No Cost. We have partnered with one of the nation's most trusted names in identity theft protection to provide you with access to a comprehensive suite of services to address fraud caused by identity theft if it happens to you or your family member. These services  include:
  • Fully Managed Identity Theft Recovery:

    a professional, certified and licensed Recovery Advocate will work on your behalf to restore your identity to pre-event status, for any type of identity fraud you might experience, or even suspect.  This service extends to cover you and up to three generations of family!    Terms and Conditions (PDF, 74KB)

  • Identity Theft Reimbursement Insurance - up to $25,000*:

     you may receive reimbursement for out of pocket expenses incurred during the identity recovery process up to the program limit, including reimbursement for lost wages, attorney's fee, and other expenses.   Evidence of Coverage (PDF, 91KB)
  • Entitlement to Credit Monitoring:

     if you decide to activate this service, you will receive alerts of changes to your credit file that could signal identity theft. We can even send the alerts to you in a text message for ease of use and rapid communication. The entitlement extends to the primary account holder only, and is applicable to individuals age 18 and older who have a valid credit file. NOTE: You must follow an easy activation process in order to receive the benefits of credit monitoring.

    To activate this service:  IMPORTANT: Checking account holders will receive a communication from NEFCU welcoming you to the program and providing your unique Enrollment ID. Please note the email address for this coverage will originate from:
  • Mobile Device Protection 

Mobile Device Protection is a one-of-a-kind mobile phone benefit that reimburses you for damage or malfunction, with no
pre-registration required. This protection provides reimbursement for the cost of labor and parts necessary to repair an eligible device, which may be a new or used cell phone or smartphone if the phone is active on your wireless phone bill. If the device is NOT repairable this protection will provide a reimbursement for the cost of replacement. The program covers accidental damage from handling, such as a cracked screen, or a mechanical or electrical breakdown. You are eligible to file a claim 30 days after you open an NEFCU checking account - just contact us and we will verify your eligibility and begin the claims process. Additional terms, conditions, and limitations may apply, so it is important that you carefully review the "Mobile Device Coverage Member Services Agreement PDF. 
 *Identity theft insurance is underwritten by Lyndon Southern Insurance Company, a member of the Fortegra family of companies. The information provided is a program summary. Please refer to the Identity Theft Expense Reimbursement of Coverage forms for additional information including details of benefits, specific exclusions, terms, conditions and limitations of coverage. Coverage is currently not available to residents of the state of New York and may not be available in other U.S. territories or jurisdictions in the future.