A New Way to Connect
Soon, getting help from Nebraska Energy Federal Credit Union will be as easy as sending a message.
We are adding new live chat and text messaging options, giving you another convenient way to connect with our team. You will be able to:
- Chat live with a Nebraska Energy FCU team member
- Start a chat via phone, tablet or laptop
- Strong encryption keep conversations secure
- Get help from wherever you are
Live Chat Assistance:
- Account Inquires
- Website Navigation
- Loan Assistance - Consumer and Mortgage
- Product Information and Support
Connecting via Text Message Coming Soon!
To Prepare for this new service please make sure the mobile number on file correct.
Before our new texting option launches, please log in to Online or Mobile Banking and make sure the mobile number listed on your account is correct, or contact the credit union to make needed updates.
Once the service is available, we will share more information about how to start a conversation, recognize legitimate messages and manage your texting preferences.
More ways to connect. The same friendly Nebraska Energy FCU service.